(Medicare/Medicaid Assistance Program)

MMAP (Medicare Medicaid Assistance Program) is a free, health-benefits counseling service for Medicare and Medicaid beneficiaries and their families or caregivers. MMAP’s mission is to educate, advocate, counsel and empower people to make informed benefit decisions. On the national level, these programs are called State Health Insurance Assistance Programs (SHIP). MMAP is Michigan’s SHIP

Our MMAP Counselor is Shawna Morris 989-334-3472

MMAP’s Objective

MMAP, Inc. is a free health-benefit counseling service. Our goal is to help you find your way through the health benefits maze. MMAP accomplishes its mission through MMAP sites housed in regional Area Agencies on Aging, County Departments on Aging, Senior Services Agencies, Commissions on Aging and other similar organizations located throughout Michigan.

How MMAP Can Help You

Call 1-800-803-7174 to be connected with a local MMAP counselor who can help you:

Identify resources for prescription drug assistance
Explain Medicare Health Plan Options
Understand doctor bills, hospital bills and Medicare Summary Notices,
Understand Medicare/Medicaid eligibility, enrollment, coverage, claims and appeals
Enroll in Medicare Savings Programs
Review your Medicare supplemental (“Medigap”) insurance needs,compare policies and pursue claims and refunds
Explore long term care financing options, including long term care insurance
Identify and report Medicare/Medicaid fraud and abuse.
If you are an out-of-state family member, you can work with a MMAP counselor by calling 1-800-803-7174.

About Our Counselors

MMAP counselors are specialists trained in Medicare and Medicaid law and regulations, health insurance counseling and relevant insurance products. MMAP counselors are not connected with any insurance company, nor are they licensed to sell insurance. Their purpose is to serve you objectively and confidentially. Currently, MMAP has hundreds of highly trained and certified counselors. These dedicated and compassionate people, answer questions and act as guides through the Medicare and Medicaid programs. MMAP counselors have assisted thousands of Michigan’s older adults and people with disabilities and saved them many millions of dollars in out-of-pocket expenses, bringing peace of mind to those who are often confused when they deal with unfamiliar and difficult government systems.


What is Medicare?

Medicare is a federal health insurance program for people 65 or older and some disabled people under 65 who have received benefits for at least 24 months.

What is Medicaid?

Medicaid is a federal and state program, governed by the individual states. For adults without minor children, a person must be 65 or older, blind, disabled or be receiving Supplemental Security Income (SSI) benefits.

What is Medicare Parts A and B?

Medicare Part A is hospital insurance that helps pay for inpatient hospital care, limited care in a skilled nursing facility, home health care and hospice care. Medicare Part B is medical insurance that helps pay for physician services, outpatient hospital services, durable medical equipment and home health care (if not covered by Part A).

What is Medicare Part D?

Medicare Part D offers prescription drug coverage to everyone with Medicare. If you decide not to join a Medicare Prescription Drug Plan when you’re first eligible, and you don’t have other creditable prescription drug coverage, or you don’t get Extra Help, you’ll likely pay a late enrollment penalty. To get MedicarePart D drug coverage, you must join a plan run by an insurance company or other private company approved by Medicare. Each plan can vary in cost and drugs covered.

How can MMAP help me?

MMAP can help you find answers to important questions you have on Medicare Parts A, B, and D, Medicare supplemental insurance, long-term care insurance, Medicaid, and other health insurance issues.

What is the Medicare Open Enrollment period?

The Medicare Open Enrollment period is the time frame that qualifying persons for Medicare can enroll in a plan (if they are first time enrollees), or re-enroll, either in their current plan, or in a new plan.

When is the 2019 Medicare Part D Open Enrollment?

This year’s Medicare Part D Open Enrollment runs from October 15 to December 8, 2019.

I have been told that if my spouse goes into a nursing home I will loose everything, where might I call for more information?

Please call our Advocacy Department at (989) 732-9977 for the most current information.


1-800-MEDICARE (1-800-633-4227) TTY 1-877-486-2048

Medicare for Caregivers
National Institute for Health

Social Security Benefits
1-800-772-1213 TTY 1-800-325-0778

Disclaimer: The Alcona County  Commission on Aging does not endorse, recommend, warrant or assume any legal liability or responsibility for the services or products provided by the vendors.

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